Support Center/Communities/Communities: Comprehensive Configuration Guide
Communities

Communities: Comprehensive Configuration Guide

5 min read•Updated 3 days ago

Create and manage membership-based groups where clients interact, share content, and engage with each other.

Overview

Create and manage membership-based groups where clients interact, share content, and engage with each other.

Step-by-step Guide for Communities

To configure Communities in AI4B: • Navigate to the relevant module from the left CRM navigation sidebar. • Click the Settings gear or "+ New" action button. • Fill out the required parameters and verify all webhooks/integrations. • Test the implementation using the preview simulator or a test contact record.

Frequently Asked Questions

Is Communities included across all AI4B subaccounts?

Yes, Communities is available in every enabled subaccount with role-based permissions managed by your agency administrator.

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